Matthew J. J. Giblin 
Leadership and Management in Police Organizations [EPUB ebook] 

Preface
Acknowledgments
Chapter 1. Introduction to Police Organizations
Overview
Organizational Theory
Organizational Behavior
Defining Organization
Recognizing Variation
Conceptual Similarities
Your Turn . . .
Key Terms
Discussion Questions
Web Resources
Chapter 2. Police Organizational Structure
Introducing Police Organizational Structure
Organizational Complexity
Vertical Complexity
Horizontal Complexity
Spatial Complexity
Organizational Control
Direct Supervision
Formalization
Policing Insights on . . . Accreditation (Lori Mizell)
Centralization
Your Turn . . .
Key Terms
Discussion Questions
Web Resources
Chapter 3. Organizational Theory and Police Organizations
Introducing Organizational Theory and Police Organizations
Classical Theory
Scientific Management
Bureaucracy
Administrative Theory
Policing Insights on . . . The Hierarchy of Authority (Nate Thompson)
Classical Theory and Police Organizations
Human Relations Theory
The Hawthorne Studies
Human Relations Theory and Police Organizations
Open Systems Theory
Contingency Theory
Resource Dependence Theory
Institutional Theory
Your Turn . . .
Key Terms
Discussion Questions
Web Resources
Chapter 4. Recruitment, Training, and Retention
Introducing Recruitment, Training, and Retention
Recruitment
Fulfilling Staffing Needs
Law Enforcement Recruiting
Recruitment Methods
Conveying Expectations
Diversifying Police Agencies
Policing Insights on . . . Recruitment (David White)
Screening and Selection
Training
Training Overview
Police Academy
Field Training
Turnover and Retention
Your Turn . . .
Key Terms
Discussion Questions
Web Resources
Chapter 5. Motivation and Job Design
Introducing Motivation and Job Design
Overview of Motivation
Policing Insights on . . . Motivation (Paul Echols)
Content Theories
Maslow’s Hierarchy of Needs
Motivator-Hygiene Theory
Mc Clelland’s Theory of Learned Needs
Process Theories
Equity Theory
Organizational Justice
Expectancy Theory
Job Design
Your Turn . . .
Key Terms
Discussion Questions
Web Resources
Chapter 6. Leadership
Introducing Leadership
Defining Leadership
Leadership and Rank
Leadership Versus Management
Leadership Theories
Trait Theories
Policing Insights on . . . Leadership (Valerie G. Womack)
Behavioral Theories
Contingency and Situational Theories
Transformational-Transactional Leadership
Leadership Development
Your Turn . . .
Key Terms
Discussion Questions
Web Resources
Chapter 7. Power and Compliance
Introducing Power and Compliance
Defining Power
Power and Related Constructs
Power and Authority
Power and Influence
Power and Leadership
Bases of Power
Reward Power
Coercive Power
Legitimate Power
Referent Power
Expert Power
Information Power
The Effectiveness of Power
Lack of Surveillance
Technology and Power
Policing Insights on . . . Video Recording Technology (Michael Kyle)
The Limits of Position Power, Rewards, and Punishments
Your Turn . . .
Key Terms
Discussion Questions
Web Resources
Chapter 8. Stress and Burnout
Introducing Stress and Burnout
Defining Stress and Burnout
Occupational Stress
Burnout
Major Stressors in Policing
Task-Related Factors
Policing Insights on . . . Stress (Saly J. Fayez)
Organizational Factors
Work Relationships
Career Issues
Work–Home Conflict
Individual and Organizational Consequences
Coping With Stress and Burnout
Addressing Stress and Burnout
Your Turn . . .
Key Terms
Discussion Questions
Web Resources
Chapter 9. Organizational Implications of Police Innovation
Introducing Police Innovation
Questioning Standard Model Strategies
Modern Policing Innovations
Focused Deterrence Partnerships (Collaboration)
Compstat (Accountability and Decentralization)
Evidence-Based Policing (Research Use)
Predictive Policing (Analytics)
Overcoming Resistance
Policing Insights on . . . Reform (Richard W. Myers)
Your Turn . . .
Key Terms
Discussion Questions
Web Resources
Chapter 10. Measuring Individual Performance
Introducing Individual Performance
Purpose of Individual Performance Measurement
Performance Measures
Policing Insights on . . . Fitness Standards (Eric Gumina)
Traits
Outputs
Outcomes
Sources of Appraisal Information
Supervisors
Self-Appraisal
Peers
Subordinates/Clients
Training for Performance Appraisals
Frequency of Performance Appraisals
Satisfaction With Performance Appraisals
Your Turn . . .
Key Terms
Discussion Questions
Web Resources
Appendix
Chapter 11. Organizational Accidents and Disbanding
Introducing Organizational Accidents and Disbanding
Defining Organizational Accidents
Police Vehicle Pursuit Accidents
Wrongful Arrests and Convictions
Police Training Accidents
Explaining Organizational Accidents
Administrative Breakdown
Normal Accidents
Structural Secrecy
Knowledge Conflict
Preventing and Mitigating Organizational Accidents
Resilience
Reliability
Policing Insights on . . . Training to Avoid Accidents (Michael Schlosser)
Organizational Termination
The Endurance and Death of Police Organizations
Replacement of Police Services
Your Turn . . .
Key Terms
Discussion Questions
Web Resources
Chapter 12. Contemporary Issues in Police Organizations
Introducing Contemporary Issues in Police Organizations
Police–Public Confrontations and a Legitimacy Crisis
Policing Insights on . . . The Future of Police Organizations (Daniel Isom)
Improving Police–Community Relations
Procedural Justice
Training in Procedural Justice
Recognizing Implicit Biases
Investigating the Police
Fostering Independence
Federal Intervention
Cameras, Transparency, and Behavior
De-Policing and the Ferguson Effect
Your Turn . . .
Key Terms
Discussion Questions
Web Resources
Glossary
Notes
Index
About the Author