Catalog > Sozialwissenschaft > Wirtschaft > Andrew Waite: Practical Guide to Call Center Technology (PDF)

Andrew Waite
Practical Guide to Call Center Technology [PDF ebook]
Select the Right Systems for Total Customer Satisfaction

Support

Cover von Andrew Waite: Practical Guide to Call Center Technology (PDF)

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

€60.21

Dieses Ebook kaufen – und ein weitere GRATIS erhalten!

Sprache Englisch ● Format PDF ● Seiten 497 ● ISBN 9781482280753 ● Verlag CRC Press ● Erscheinungsjahr 2002 ● herunterladbar 3 mal ● Währung EUR ● ID 7167529 ● Kopierschutz Adobe DRM

erfordert DRM-fähige Lesetechnologie

Ebooks vom selben Autor / Herausgeber

251.665 Ebooks in dieser Kategorie

Cover von Kambiz Rakhshanbabanari: Embodied Carbon in the Built Environment

Kambiz Rakhshanbabanari: Embodied Carbon in the Built Environment

The built environment is one of the largest emitters of carbon dioxide globally therefore reducing both operational and embodied emissions is critical to improving the overall footprint of the indust …

Cover von Erik Ostergaard: Anticipatory Leadership

Erik Ostergaard: Anticipatory Leadership

Leadership and future-of-work expert Erik Korsvik Ostergaard’s new book explores Futures Thinking and Strategic Foresight. It shows how these important processes can be used inside of organizations t …

Cover von Julia Lopez Lopez: Collective Bargaining and Collective Action

Julia Lopez Lopez: Collective Bargaining and Collective Action

This book offers a unique contribution that examines major recent changes in conflict, negotiation and regulation within the labour relations systems and related governance institutions of advanced s …

Cover von Eugenia Anastassiou & Chris Kane: Where Is My Office?

Eugenia Anastassiou & Chris Kane: Where Is My Office?

An examination of the future of our workspaces and how the pandemic will continue to shape how and where we work . In the era of WFH, hybrid working and flexible hours, going to the office is no long …

Cover von Bashir El-Wifati & Bichara Khader: The Economic Development of Libya

Bashir El-Wifati & Bichara Khader: The Economic Development of Libya

Libya has been one of the most remarkable of the Arab oil producers. It has combined an aggressive foreign policy, a domestic political revolution and extraordinary economic growth over the last deca …

Cover von Margaret Wan: Incidental Trainer

Margaret Wan: Incidental Trainer

‚We have trained and trained. The employees still don“t get it!‘ Although a critical component in improving organizational performance, training is usually not conducted effectively and results in a …

Cover von D.A. Summers: Waterjetting Technology

D.A. Summers: Waterjetting Technology

Waterjet technology is used in a variety of industries including civil engineering, mining, geotechnical engineering, tunnelling, defence, construction and conservation. This book is essential readin …

Cover von Edward Tawadros: Geology of North Africa

Edward Tawadros: Geology of North Africa

An expanded and updated edition of the original “Geology of Egypt and Libya“. New chapters covering the geology of Algeria, Tunisia and Morocco have been added to cover all of North Africa. Petrole …

Cover von Rob (University of Bolton, UK) Noonan: Capitalism, Health and Wellbeing

Rob (University of Bolton, UK) Noonan: Capitalism, Health and Wellbeing

Health inequalities are widening, and crises of obesity, physical inactivity and mental health are worsening around the world. Yet there remains a reluctance to discuss the threat capitalism poses to …

Cover von Reuben Ray & Subhashini Sharma Tripathi: HR Analytics In-Depth

Reuben Ray & Subhashini Sharma Tripathi: HR Analytics In-Depth

This book is a start to end guide on all HR processes right from hiring to attrition of the resource. Each chapter is designed with easy to follow explanations and real life scenarios to help HR prof …

nächste Seite >>>