Autor: Enrique Cabrera Jr

The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large n …

Performance assessment has been one of the hottest topics in the water industry in the past decade. In that period, the International Water Association has played a key role, and the performance indi …

Water meters are the cornerstone of commercial systems for water utilities throughout the world; revenue is directly derived from the, figures provided by meters. Despite this, little attention has b …

The Inter-American Development Bank (IDB), in cooperation with the International Water Association (IWA), has developed a rating system that assesses the performance of water and sanitation service p …

The Inter-American Development Bank (IDB), in cooperation with the International Water Association (IWA), has developed a rating system that assesses the performance of water and sanitation service p …

Technical regulation of urban water services: The Portuguese regulatory model of water and wastewater services. An integrated approach; Experiences and conclusions from regulation in England and Wale …

The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large n …

Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adapt …