Introduction to Social Work Practice orients the students to the role of the professional social worker. The first chapter delineates the differences between being a good friend and being a good clinician in terms of social/emotional factors, professionalism, and self-disclosure. The second chapter covers techniques for building a trusting working environment that is conducive to processing sensitive issues along with an overview of key therapeutic communication skills. The remaining five chapters detail an easy-to-remember five-step problem-solving model to guide the clinical process: 1. Assessment, 2. Goal, 3. Objectives, 4. Activation, 5. Termination.
Key features include:
– role-play exercises
– brief essay and response questions to build and test key communication skills
– discussion points
– glossary of terms
– diagrams and charts that graphically represent the flow of the helping process.
The workbook presumes no prior clinical experience and uses no technical psychological jargon. It teaches fundamental communication skills while emphasizing key social work values, ethics, and issues of multicultural populations and diversity throughout.
Cuprins
Preface
Overview of Exercises
PART I: DEFINING THE PROFESSIONAL RELATIONSHIP
1. What Does a Social Worker Do… and Not Do?
Social Work Diversity
Social/Emotional Factors
Professionalism
Self-Disclosure
Exercises
PART II: MUTUAL UNDERSTANDING
2. Fundamentals of Communication
Principles
Skills
Emotional Aspects
Exercises
PART III: THE PROCESS
3. Step I – Assessment: Where Is the Client Now?
Before Meeting the Client
After Meeting the Client
Exercises
4. Step II – Goal: Where Does the Client Want to Be?
Rationale for Setting a Goal
Problems Versus Goals
Intrinsic Versus Extrinsic Goals
Fundamental Attributes of a Goal: SMART
Supplemental Attributes of a Goal
Additional Techniques for Identifying a Goal
Simplification
Exercises
5. Step III – Objectives: How Does the Client Get From Here to There?
Definitions
Objectives in Detail: The Strategic Plan
Specifying Resources: Brainstorming Demonstrated
Alternate Sources for Assembling Strategies
Serial and Parallel Planning
Client Perspective
Exercises
6. Step IV – Activation: Moving From Intention to Implementation
Five Stages of Change
Laying the Groundwork for Change
Social Support
Homework
Evaluation
Identifying and Resolving Problems in Activation
Exercises
7. Step V – Termination: Continuing the Mission Independently
What Is Termination?
When Does Termination Happen?
How Does Termination Happen?
Termination Need Not Be Forever
Types of Termination
Progressive Termination
Mutual Emotional Aspects of Termination
Consolidating Gains
Posttermination Planning
Exercises
Appendix A. Sample Mental Status Exam (MSE)
Appendix B. Diagnostic Terminology
Appendix C. Documentation, Symbols, and Abbreviations
References
Index
About the Author
Despre autor
Herschel Knapp, Ph D, MSSW, has more than 30 years of experience as a health care professional in a variety of domains. In addition to his clinical work as a psychotherapist, primarily in hospital settings, he has provided project management for innovative interventions designed to improve the quality of patient care via multisite, health science implementations. He teaches master’s and doctoral courses at Yeshiva University; he has also taught at the University of California, Los Angeles, University of Southern California, California State University, Los Angeles, and California State, San Bernardino. Dr. Knapp has served as the lead statistician on a longitudinal cancer research project and managed the program evaluation metrics for a multisite, nonprofit children’s center. His clinical work includes emergency/trauma therapy in hospital settings. Dr. Knapp has developed and implemented innovative telehealth systems, using videoconferencing technology to facilitate optimal health care service delivery to remote patients and to coordinate specialty consultations among health care providers, including interventions to diagnose and treat people with HIV and hepatitis, with special outreach to the homeless.He created and implemented a nurse research mentorship program, providing research and analytic education, enabling nurses to design, implement, analyze, and publish the results of their quality improvement projects.Dr. Knapp has published numerous articles in peer-reviewed health science journals and serves as a peer-reviewer for more than 20 science journals. He is also the author of other textbooks, including Intermediate Statistics Using SPSS (2018), Introductory Statistics Using SPSS (2nd ed., 2017), Practical Statistics for Nursing Using SPSS (2017), Therapeutic Communication: Developing Professional Skills (2nd ed., 2014), and Introduction to Social Work Practice: A Practical Workbook (2010).
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