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Andrew Waite
Practical Guide to Call Center Technology [PDF ebook]
Select the Right Systems for Total Customer Satisfaction

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Обложка Andrew Waite: Practical Guide to Call Center Technology (PDF)

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

€60.21

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язык английский ● Формат PDF ● страницы 497 ● ISBN 9781482280753 ● издатель CRC Press ● опубликованный 2002 ● Загружаемые 3 раз ● валюта EUR ● Код товара 7167529 ● Защита от копирования Adobe DRM

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