Within health and social care settings, high levels of sustained performance from individuals, teams, organisations and multi-agency collaborations are required. In order to achieve this, both management and leadership have to take a clear and defined role. This book looks at the ′how to′ of performance coaching — from establishing objectives, determining frameworks, processes and systems, to monitoring and taking corrective action as necessary. Coaching in its various forms offers a means by which those involved in public service can be supported and challenged to perform.
Содержание
Context
Leadership and Performance Coaching
Introduction to Performance
Introduction to Performance Coaching
The Coaching Process
Communication and Coaching Skills
Performing Organizations
Team Coaching
Coaching and Change
Motivation and Coaching
Feedback
Difficult Conversations
Remaining Resourceful and Developing Practice
Appendices
Об авторе
Richard Field is a qualified accountant, executive coach and a visiting fellow at Bournemouth University. Richard has worked for the Office for Public Management on a number of highly successful leadership programmes and for Bournemouth University he teaches strategic management and commissioning. Currently Richard is a freelance development specialist working with individual leaders, leadership teams, Clinical Commissioning Groups and Health and Wellbeing Boards.
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