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Andrew Waite
Practical Guide to Call Center Technology [PDF ebook]
Select the Right Systems for Total Customer Satisfaction

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Omslag till Andrew Waite: Practical Guide to Call Center Technology (PDF)

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

€60.21

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Språk Engelska ● Formatera PDF ● Sidor 497 ● ISBN 9781482280753 ● Utgivare CRC Press ● Publicerad 2002 ● Nedladdningsbara 3 gånger ● Valuta EUR ● ID 7167529 ● Kopieringsskydd Adobe DRM

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