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Andrew Waite
Practical Guide to Call Center Technology [PDF ebook]
Select the Right Systems for Total Customer Satisfaction

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ปกของ Andrew Waite: Practical Guide to Call Center Technology (PDF)

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

€60.21

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ภาษา อังกฤษ ● รูป PDF ● หน้า 497 ● ISBN 9781482280753 ● สำนักพิมพ์ CRC Press ● การตีพิมพ์ 2002 ● ที่สามารถดาวน์โหลดได้ 3 ครั้ง ● เงินตรา EUR ● ID 7167529 ● ป้องกันการคัดลอก Adobe DRM

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