An Introduction to Intercultural Communication prepares students to successfully navigate our increasingly interconnected global community by introducing essential communication skills and concepts with the goal of cultivating intercultural communication competencies when interacting with different cultures and ethnic groups. Best-selling author Fred E. Jandt offers students unique insights into intercultural communication, at home and abroad, through a focus on history, culture, and popular media. Emphasis is also placed on the important roles that stories, personal experiences, and self-reflection play in building our intercultural understanding and competence. The
Eleventh Edition presents the most extensive revision of the text, including tying chapter learning objectives to the content, a new ‘Point/Counterpoint’ feature to present both sides of controversial issues in intercultural communication to aid in developing critical thinking skills, and current examples that speak to the changing dynamics of our global community.
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WHY Study Intercultural Communication With This Textbook?
Acknowledgments
About the Author
Part 1 Culture as Context for Communication
1 Defining Culture and Communication
Sources of Identity
Culture
Cultural Definitions of Communication
The Media of Intercultural Communication
Discussion Questions
2 Intercultural Communication Competence
Perceptual Barriers to Intercultural Communication
Learned Barriers to Intercultural Communication
Communicating Racism
Overcoming Barriers
Identities and Intercultural Competence
Intercultural Communication Ethics
Discussion Questions
Part 2 Communication Variables
3 How Culture Affects Perception
Sensation
Perception
High Versus Low Context
Communication Between High- and Low-Context Countries: China and the United States
Current Issues in Chinese–U.S. Relations
Discussion Questions
4 Nonverbal Communication
Approaches to the Study of Nonverbal Behavior
Nonverbal Communication Functions
Types of Nonverbals Associated With Our Bodies
Other Nonverbals We Use to Communicate
Nonverbals in Cultural Context
Discussion Questions
5 Language as a Barrier
Sapir-Whorf Hypothesis
Translation Problems
Pidgins, Creoles, and Constructed Languages
Language as Nationalism
The Spread of English
Discussion Questions
Part 3 Cultural Values
6 Nation-State Cultural Values
Major Models of Cultural Values
Criticisms of and Responses to Cultural Values Research
Cultural Constructs
Related Constructs
Singapore and Japan Case Studies
DISCUSSION QUESTIONS
7 U. S. Values and Identity
Origins of U.S. Cultural Patterns
Value Orientation Theory
DISCUSSION QUESTIONS
8 Religion and Identity
The World’s Religions
Dominant Cultural Patterns in the Arab States
Saudi Arabia Case Study
Arab States and U.S. Intercultural Challenges
DISCUSSION QUESTIONS
9 Culture and Gender
Status of Women
Comparison of Individual Countries and Regions
Nonbinary Gender Identities
Gender Expression and Communication
DISCUSSION QUESTIONS
Part 4 Cultures Within Cultures
10 Migration and Acculturation
A World of Travel and Migration
Culture Shock
Acculturation
Immigration and National Identity
Immigration and the United States
Discussion Questions
11 Communities
Marginalization
Separation
Assimilation
Integration
Hispanic Culture Within the U.S. Culture
Discussion Questions
12 Identity and Communities
Community Language and Media
Examples of Communities
Sexual and Gender Communities
Sexual and Gender Communities and Othering
Redefining Sexual and Gender Communities
Discussion Questions
Part 5 Applications
13 The Impact of Cultures on Other Cultures
Colonialism and Imperialism
Development Communication
Cultural Icons
Glocalization
Cultural Hegemony
Discussion Questions
14 Future Challenges
Challenges to Sources of Identity
Future Challenges to Identity
A Final Word
Discussion Questions
เกี่ยวกับผู้แต่ง
Fred E. Jandt was born of second-generation German immigrants in the multicultural south-central region of Texas. After graduating from Texas Lutheran University and Stephen F. Austin State University, he received his doctorate in communication from Bowling Green State University. He has taught and been a student of intercultural communication for more than 4 decades, developing his experience through travel and international training and research projects. While professor of communication at The College at Brockport, State University of New York, his reputation as a teacher led to his appointment as SUNY′s first director of faculty development. He has retired as professor and branch campus dean after having been named outstanding professor. He has also been a visiting professor at Victoria University of Wellington, in New Zealand. He has extensive experience in the areas of intercultural and international communication, negotiation, mediation, and conflict management. He was one of the first scholars to introduce the study of conflict to the communication discipline with his text Conflict Resolution Through Communication (Harper & Row, 1973). He has subsequently published many other titles in this area, including the successful trade book Win-Win Negotiating: Turning Conflict Into Agreement (Wiley, 1985), which has been translated into eight languages; a casebook on international conflict management, Constructive Conflict Management: Asia-Pacific Cases (SAGE, 1996), with Paul B. Pedersen; Conflict and Communication, Third Edition (Cognella, 2025); and Negotiation and Mediation (Cognella, 2025). For several years, he conducted the training workshop “Managing Conflict Productively” for major corporations and government agencies throughout the United States. Jandt continues to train volunteers who are learning to become mediators in the California justice system and served as an elected trustee of the Desert Community College District.
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