This book can be integrated in any marketing course or serve as a reference for a standalone course about its two themes: retail space design, and its service offerings. It covers a wide variety of challenges faced by retailers while emphasizing customer experience and associated consumer behaviors. It proposes models for understanding the intricate relationship between design, architecture, consumer behaviors (both good and bad), and shopping experience. Presented in an engaging and accessible style, it contains theory and actionable managerial recommendations that are anchored in today’s reality. It is enriched with numerous testimonials from managers and academics to support its content and reinforce its applicability. Whether you’re a student seeking to grasp fundamental concepts or a seasoned professional aiming to refine strategies, this book is poised to elevate your understanding and proficiency in the realm of retail marketing and design.
Olivier Mesly & Christophe Rethore
Commercial Space Design and Customer Experience [PDF ebook]
Commercial Space Design and Customer Experience [PDF ebook]
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định dạng PDF ● Trang 232 ● ISBN 9781036406929 ● Nhà xuất bản Cambridge Scholars Publishing ● Được phát hành 2024 ● Có thể tải xuống 3 lần ● Tiền tệ EUR ● TÔI 9604039 ● Sao chép bảo vệ Adobe DRM
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