Axel Fuchs & Motorola 
Automotive Telematics [PDF ebook] 
an Introduction Into the Technical Aspects of Automotive Telematics with Reference to Business Model and User Needs

This report discusses automotive telematics from a technical perspective, with reference to the business model and to the value for the user. The three main entities of the end-to-end system framework of telematics are discussed; in-vehicle system, infrastructure, and service center with its voice and data portal.