Clint A. Bowers & Eleana Edens 
Improving Teamwork in Organizations [PDF ebook] 
Applications of Resource Management Training

This edited volume applies the excellent work done in Crew Resource Management (CRM) in the aviation industry to training teams in other organizations. CRM is not only a design for training, but it also has been evaluated over time and shown great success. This lesson should be transferred to other nonaviation settings, and this book was written wi