مؤلف: Horton Sylvia Horton

From the ‘Third Way’ reforms of the 1990s to today’s prospect of a post-bureaucracy era, the management of the UK’s public services has been radically overhauled in recent decades. This important new …

Over the last two decades public services have been directly affected by the radical, political and economic changes which have characterized Britain. As ‘businesses’ public service employers are now …

This wide-ranging text analyses the key developments and changes in the management of the major public services in Britain during the 1990s. Designed as a successor to the editors’ highly successful …