John (University of Newcastle, Australia) Burgess & Julia (UTS, Sydney, Australia) Connell: Developments in the Call Centre Industry (ePUB) < الاقتصاد < العلوم الاجتماعية < آخر الأخبار

John (University of Newcastle, Australia) Burgess & Julia (UTS, Sydney, Australia) Connell
Developments in the Call Centre Industry [EPUB ebook]
Analysis, Changes and Challenges

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غلاف John (University of Newcastle, Australia) Burgess & Julia (UTS, Sydney, Australia) Connell: Developments in the Call Centre Industry (ePUB)

Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be susceptible to outsourced operations, ICT developments, public sector subsidization of business restructuring and re-location, and cheaper operations elsewhere. This book conducts a thorough analysis of this modern phenomenon.

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شكل EPUB ● صفحات 208 ● ISBN 9781134248810 ● محرر John (University of Newcastle, Australia) Burgess & Julia (UTS, Sydney, Australia) Connell ● الناشر Taylor and Francis ● نشرت 2006 ● للتحميل 6 مرات ● دقة EUR ● هوية شخصية 2644156 ● حماية النسخ Adobe DRM

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المزيد من الكتب الإلكترونية من نفس المؤلف (المؤلفين) / محرر

John Burgess Julia Connell Australia) Burgess John (University of Newcastle Australia) Burgess John (Curtin University of Technology Sydney, Australia) Connell Julia (UTS

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