Jose Arturo Garza-Reyes & Vikas Kumar 
Building Quality Management Systems [EPUB ebook] 
Selecting the Right Methods and Tools

Quality has quickly become one of the most important decision-making factors for consumers. And although organizations invest considerable resources into building the right quality management systems (QMSs), in many instances, the adoption of such quality improvement tools are just not enough. Building Quality Management Systems: Selecting the Righ