مؤلف: Norman Jackson

Professor Norman Jackson is the principal researcher for and author of this book. He is Emeritus Professor at the University of Surrey, Fellow of the Royal Society of Arts, Director of Chalk Mountain Education and Media Services and Founder of the Lifewide Education Community Interest Company. During a long career in higher education he has been a teacher, course tutor, researcher, inspector and policy developer. He has studied the theory and practice organisational change and with the Higher Education Academy he led the development of the very successful Change Academy to help universities change their practices. Professor Jane Longmore is co-editor of this book and author of the final chapter. She is Professor of Urban History and Deputy Vice-Chancellor at Southampton Solent University, a Fellow of the Royal Historical Society, a member of the Quality Assurance Agency’s Advisory Committee on Degree Awarding Powers and a Trustee of Sport Solent in the Community. Her career in higher education management spans more than twenty years and she has taught in a broad range of higher education institutions in the UK since the late 1970s. Pamela Baker is Strategic Development Director at Southampton Solent University, a Chartered Management Accountant, she joined as Director of the Strategic Development Programme in 2009 from the pharmaceutical industry having previously worked for Unilever. She has held senior positions across many functional areas from finance to marketing, to IT, security, internal communications and public affairs. Pamela has contributed to Chapters 2, 3 and 4 as well as undertaking a co-editorial role. Sarah Campbell is a Ph D student at the University of Surrey, researching music and emotion and how it could be used to facilitate neural plasticity in recovery from addictions. Sarah contributed to the research studies underlying chapters 5 and 13.