Patrick (TWI Institute, Liverpool, New York, USA) Graupp & Robert J. (TWI Institute, Liverpool, New York, USA) Wrona 
The TWI Workbook [PDF ebook] 
Essential Skills for Supervisors, Second Edition

Since the publication of its Shingo Prize-winning predecessor, TWI programs have seen steady growth in usage. As a true understanding of Standard Work has developed, the need for the TWI skills as fundamental tools to achieve Lean objectives has been solidified.The TWI Workbook: Essential Skills for Supervisors, Second Edition has been completely u