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قائمة المحتويات
Introduction xxvii
Assessment Test lxxxii
Part I 220-1101 1
Chapter 1 Motherboards, Processors, and Memory 3
Chapter 2 Expansion Cards, Storage Devices, and Power Supplies 79
Chapter 3 Peripherals, Cables, and Connectors 139
Chapter 4 Printers and Multifunction Devices 191
Chapter 5 Networking Fundamentals 269
Chapter 6 Introduction to TCP/IP 333
Chapter 7 Wireless and SOHO Networks 379
Chapter 8 Network Services, Virtualization, and Cloud Computing 457
Chapter 9 Laptop and Mobile Device Hardware 523
Chapter 10 Mobile Connectivity and Application Support 591
Chapter 11 Troubleshooting Methodology and Resolving Core Hardware Problems 675
Chapter 12 Hardware and Network Troubleshooting 717
Part II 220-1102 815
Chapter 13 Operating System Basics 817
Chapter 14 Windows Configuration 879
Chapter 15 Windows Administration 977
Chapter 16 Working with mac OS and Linux 1057
Chapter 17 Security Concepts 1115
Chapter 18 Securing Operating Systems 1195
Chapter 19 Troubleshooting Operating Systems and Security 1271
Chapter 20 Scripting and Remote Access 1347
Chapter 21 Safety and Environmental Concerns 1393
Chapter 22 Documentation and Professionalism 1453
Appendix A Answers to the Review Questions 1515
Appendix B Answers to Performance-Based Questions 1561
Chapter 1: Motherboards, Processors, and Memory 1562
Chapter 2: Expansion Cards, Storage Devices, and Power Supplies 1563
Chapter 3: Peripherals, Cables, and Connectors 1563
Chapter 4: Printers and Multifunction Devices 1564
Chapter 5: Networking Fundamentals 1565
Chapter 6: Introduction to TCP/IP 1566
Chapter 7: Wireless and SOHO Networks 1566
Chapter 8: Network Services, Virtualization, and Cloud Computing 1567
Chapter 9: Laptop and Mobile Device Hardware 1568
Chapter 10: Mobile Connectivity and Application Support 1568
Chapter 11: Troubleshooting Methodology and Resolving Core Hardware Problems 1569
Chapter 12: Hardware and Network Troubleshooting 1569
Chapter 13: Operating System Basics 1570
Chapter 14: Windows Configuration 1570
Chapter 15: Windows Administration 1571
Chapter 16: Working with mac OS and Linux 1575
Chapter 17: Security Concepts 1577
Chapter 18: Securing Operating Systems 1577
Chapter 19: Troubleshooting Operating Systems and Security 1578
Chapter 20: Scripting and Remote Access 1578
Chapter 21: Safety and Environmental Concerns 1579
Chapter 22: Documentation and Professionalism 1579
Index 1581
عن المؤلف
ABOUT THE AUTHORS
QUENTIN DOCTER, A+, Network+, IT Fundamentals+, Cloud Essentials+, is an IT consultant who started in the industry in 1994 working in tech support for Packard Bell. Since then, he’s worked as a tech and network support specialist, trainer, consultant, and webmaster. During his career, he has achieved certifications from Comp TIA, Microsoft, Cisco, Novell, and Sun Microsystems. He has written over a dozen books for Sybex, including the Comp TIA IT Fundamentals+ Study Guide and the Comp TIA Cloud Essentials+ Study Guide.
JON BUHAGIAR, A+, Network+, is an information technology professional with two decades of experience in higher education. During the past 22 years he has been responsible for Network Operations at Pittsburgh Technical College and lead several projects, including virtualization (server and desktop), Vo IP, Microsoft 365, and many other projects supporting the quality of education at the college. He has achieved several certifications from Comp TIA, Cisco, and Microsoft, and taught many of the certification paths. He is the author of several books, including Sybex’s Comp TIA Network+ Review Guide.