Sidney Dekker 
Second Victim [PDF ebook] 
Error, Guilt, Trauma, and Resilience

How do people cope with having ’caused’ a terrible accident? How do they cope when they survive and have to live with the consequences ever after? We tend to blame and forget professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an incident or adverse event can be as traumatic as tha