U. Rosenthal & et al 
Complexity in Urban Crisis Management [PDF ebook] 
Amsterdam’s Response to the Bijlmer Air Disaster

First published in 1994. A major air crash destroying a large number of flats in a densely populated suburb shocked the city of Amsterdam and highlighted the dangers of airports in the vicinity of urban centres. This book provides a minute-by-minute account, analysis and evaluation of how local authorities responded to the disaster that took place in the Bijlmer area of Amsterdam in October 1992.