Brodie Paterson & John Turnbull 
Aggression and Violence [PDF ebook] 
Approaches to Effective Management

Aggression and violence directed towards staff in the caring services is a growing problem, and one that is receiving increasing attention. Despite the interest and concern, few successful approaches to the subject have been devised, leaving the majority of staff feeling vulnerable. This book addresses the issue of violence from a theoretical, organisational, legal and practice perspective in order to provide a framework for future practice in this area. Particular attention is paid to the provision of support for victims.