Praise for
Improving Healthcare Through Advocacy
A Guide for the Health and Helping Professions
‘Bruce Jansson’s thoughtful and innovative book will appeal to
students in social work, nursing, and public health as well as
those working in the health field of practice. The case examples
are extraordinary, and Jansson provides the ideas, context, and
theoretical base for readers to acquire the skills of advocacy in
healthcare. This is by far the best advocacy book I have
seen.’
–Gary Rosenberg,
Ph D Director, Division of Social Work and Behavioral
Science
Mount Sinai School of Medicine
‘Improving Healthcare Through Advocacy is a terrific
description of opportunities for advocacy intervention and provides
the skill sets necessary for effective advocacy. A needed
book.’
–Laura Weil, LCSW
Director, Health Advocacy Program
Sarah Lawrence College
‘Improving Healthcare Through Advocacy is an invaluable
resource for practitioners working in the healthcare field as well
as for students. It very thoroughly covers healthcare advocacy
issues, contains real-world case examples, and provides a clear,
step-by-step framework for practicing advocacy.’
–Kimberly Campbell, ACSW, LCSW
Lecturer, Department of Social Work
Ball State University
An important resource for all who strive for the best in
healthcare treatment for their patients, themselves, and the
nation
Bestselling author and award-winning researcher Bruce S. Jansson
uses an intervention framework to illustrate how everyone in the
healthcare system can advocate effectively, not just for better
healthcare delivery to individual clients but for the necessary
policy change that will deliver long- term solutions to our
nation’s healthcare crisis as well.
Improving Healthcare Through Advocacy provides
professionals with:
* Tools to move from traditional services to case advocacy and
policy advocacy tasks
* Over 100 case studies from the perspective of patients,
healthcare providers, and others who relate the experiences they
have encountered in the healthcare system and share the wisdom they
have learned
* Practical tips on how to provide effective advocacy and bring
about positive and long-term change in this complex environment
Table of Content
Preface.
1 Embedding Advocacy in the U.S. Health System.
2 How the U.S. Health System Contributes to Consumers’ Seven Problems.
3 An Advocacy Practice Framework: Tasks, Skills, and Actions.
4 Case Advocacy Skills.
5 Advocacy to Protect Consumers’ Ethical Rights.
6 Advocacy to Improve Consumers’ Quality of Care.
7 Advocacy to Promote Culturally Competent Health Services.
8 Using Advocacy to Promote Prevention in Health.
9 Using Advocacy to Help Consumers Finance Their Healthcare.
10 Advocacy for Healthcare Consumers Needing Mental Health Services.
11 Advocacy to Help Consumers Receive Community-Based Care.
12 A Framework for Policy Advocacy by Healthcare Professionals.
13 Using Policy Advocacy to Embed Advocacy in Healthcare Organizations.
14 Policy Advocacy in Community, Electoral, and Government Settings.
References.
Author Index.
Subject Index.
About the author
BRUCE S. JANSSON is the Margaret W. Driscoll/Louise M. Clevenger Professor of Social Policy and Administration at the University of Southern California. He has also served as the Moses Distinguished Research Professor at the City University of New York Graduate Center.