Table of Content
PART I: ANALYZING PUBLIC MANAGEMENT’S CHALLENGES
Introduction to Part I: Analyzing Public Management’s Challenges: The Fundamentals
CHAPTER 1: PUBLIC MANAGEMENT’S ...
Table of Content
PART I: ANALYZING PUBLIC MANAGEMENT’S CHALLENGES
Introduction to Part I: Analyzing Public Management’s Challenges: The Fundamentals
CHAPTER 1: PUBLIC MANAGEMENT’S THREE DIMENSIONS: STRUCTURE, CULTURE, CRAFT
Public Managers and the Domain of Public Management
Historical Origins of Public Management
Public and Private Management: How Similar? How Different?
Eight Distinctive Challenges of Public Management
Meeting the Distinctive Challenges of Public Management
Organization of the Book
Case Analysis: Could “The System” Have Saved The Children of Banita Jacks?
CHAPTER 2: FIRST PRINCIPLES: MANAGERIAL ACCOUNTABILITY TO THE RULE OF LAW
Introduction
What Is Meant By “The Rule of Law”?
Practicing Lawful Public Management
What Is Meant by “Accountability”?
Thinking Institutionally
Case Analysis: The Rule of Law in Action: The Commonwealth of Massachusetts v. the Environmental Protection Agency
CHAPTER 3: NATIONAL SECURITY AGENCY SURVEILLANCE: REFLECTING SOCIETY’S VALUES, PERFORMING EFFECTIVELY, EARNING TRUST?
Introduction
A Leak, A Crisis
National Security Agency Surveillance: The Building Blocks
Revelations of U.S. Surveillance Unfold
Public Management Analysis
PART II: STRUCTURES: THE CONCRETE EXPRESSIONS OF PUBLIC POLICY
Introduction to Part II: Structures: The Concrete Expressions of Public Policy
CHAPTER 4: STRUCTURES OF GOVERNMENT: JAMES MADISON’S LEGACIES
Introduction
Case: Patient Protection and Affordable Care Act of 2010: How Madisonian Democracy Works
Separation of Powers
Checks and Balances
Federalism
At the Apex of Power: The People
A Logic of Constitutional Governance
Case Analysis: Austin Energy
CHAPTER 5: STRUCTURES OF GOVERNMENT: THE ADMINISTRATIVE STATE
Introduction
Case: The Bureau of Immigration and Customs Enforcement
Madisonian Politics and the Administrative State: The Politics of Bureaucratic Structure
Direct Government Control: The Bureaucracy
Financial Structures: Budgets and Budgeting
Public Personnel Systems: Protection, Performance, Control
Alternatives to Direct Government
Case Analysis: State of Missouri’s Reform of its Juvenile Justice System
CHAPTER 6: STRUCTURES OF GOVERNMENT: TOOLS FOR PUBLIC MANAGERS
Introduction
Case: Reorganizing U.S. Foreign Assistance Programs
Confronting Public Management’s Challenges: Analytical Tools
Organizational Structure
Case Analysis: Managing the Rollout of Health Care.gov
CHAPTER 7: STRUCTURES OF GOVERNMENT: RULES AND REGULATIONS
Introduction
Case: The Financial Crisis of 2008
Why Regulate?
How Does Federal Regulation Happen?
Enforceability and Enforcement
The Politics of Regulation
Case Analysis: Gas Pains: Fracking Regulation
PART III: THE CULTURE DIMENSION
Introduction to Part III: Culture: Norms, Values, and Institutions
CHAPTER 8: CULTURE: THE BUILDING BLOCKS
Introduction
Case: Home Visiting in Early Head Start
The Building Blocks of Culture: Historical Perspective
Ethics
Values
Motives
Professions and Professional Training
Case Analysis: Pay in Public Organizations
CHAPTER 9: CULTURE: INSTITUTIONALIZED VALUES
Introduction
Case: The Space Shuttle Columbia Accident
What are Institutionalized Values?
Historical Perspective
Culture as Support (or Impediment) for Rules and Routines
Reform
Case Analysis: “Corrosive Culture” in the Veterans Administration
PART IV: THE CRAFT DIMENSION
Introduction to Part IV: Craft: Public Managers as Creators
CHAPTER 10: MANAGERIAL STYLES
Introduction
Case: The Contrasting Craft of Two Cabinet Secretaries
How Temperament and Personality Affect Craft
Leadership
Case Analysis: Kate Maehr and the Greater Chicago Food Depository
CHAPTER 11: MANAGERIAL HEURISTICS
Introduction
Case: Michelle Rhee and DC Public School Reform
Decision Making
How Public Managers Can Learn
Being Strategic
Case Analysis: Paul Vallas: CEO, Superintendent
PART V: MULTI-DIMENSIONAL PUBLIC MANAGEMENT
Introduction to Part V: Managing in Three Dimensions: Reflecting Society’s Values, Performing Effectively, Earning Trust
CHAPTER 12: 3D PUBLIC MANAGEMENT: STRUCTURE, CULTURE, CRAFT
Introduction
Case: Comp Stat in 3D
Distinctive Challenges of Public Management: Managing in 3D
Conundrums of Three-Dimensional Management
The Rule of Law in 3D
Case Analysis: The Space Shuttle Columbia Accident in 3D
APPENDIX A: THE USE OF ARGUMENT