In this groundbreaking book, organizational effectiveness experts
Edward Lawler and Christopher Worley show how organizations can be
‘built to change’ so they can last and succeed in
today’s global economy. Instead of striving to create a
highly reliable Swiss watch that consistently produces the same
behavior, they argue organizations need to be designed in ways that
stimulate and facilitate change. Built to Change focuses on
identifying practices and designs that organizations can adopt so
that they are able to change. As Lawler and Worley point out,
organizations that foster continuous change
* Are closely connected to their environments
* Reward experimentation
* Learn about new practices and technologies
* Commit to continuously improving performance
* Seek temporary competitive advantages
Table of Content
Foreword by Jerry Porras v
Preface xiii
Chapter 1 Why Build Organizations to Change 1
Chapter 2 A Dynamic View of Organizational Effectiveness 23
Chapter 3 Strategizing 54
Chapter 4 Structuring for Effectiveness and Change 88
Chapter 5 Developing the Right Information, Measurement, and Decision-Making Processes 118
Chapter 6 Acquiring the Right Talent 153
Chapter 7 Managing Human Capital 179
Chapter 8 Meeting the Leadership Challenge 213
Chapter 9 Designing Reward Systems 236
Chapter 10 Rewarding Performance and Change 256
Chapter 11 Creating a Built-to-Change Organization 283
Notes 313
Acknowledgments 319
About the Authors 321
Index 323
About the author
THE AUTHORS
Edward E. Lawler III is distinguished professor at the University of Southern California (USC) Marshall School of Business and founder and director of USC’s Center for Effective Organizations. He is the author of Treat People Right! and a leading consultant to major corporations.
Christopher G. Worley is a research scientist at USC’s Center for Effective Organizations and the former director of the Master of Science in Organization Development (MSOD) program at Pepperdine University. He is the author of Integrated Strategic Change.
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