In this comprehensive, fully revised third edition of the award-winning Creating & Sustaining Civility in Nursing Education, author Cynthia Clark expands her proven, results-focused approach to preventing and addressing the problem of incivility. This guide includes practical, evidence-based solutions that range from principles for broad-based institutional changes to ready-to-use teaching tools and strategies to promote and maintain civility, community, and respect in today’s highly charged work and learning environments.
Considering recent changes in higher education in general and nursing education specifically, expanded areas of focus in this new edition include:
• Online teaching and learning environments
• The contentious political climate and campus unrest
• The costs and consequences of incivility
• Principled leadership and organizational change
• An emphasis on diversity, equity, inclusion, and belonging
• Virtual reality, artificial intelligence, and academic integrity
• Trauma-informed teaching and learning
• The nexus of civility and foundational standards for safe, inclusive, and healthy work and learning environments
This informative, timely book is brimming with ideas and resources to equip faculty, students, and nurse leaders with strategies— including role-modeling and mentoring, well-being and self-care, cognitive rehearsal, and positive learning environments–to successfully address civility challenges in the nursing field.
Table of Content
Chapter 1: Reflections on Incivility and Why Civility Matters
Chapter 2: The Costs and Consequences of Incivility: Rationale for Change
Chapter 3: The Inextricable Link Between Stress and Incivility
Chapter 4: The Dance of Incivility and Civility in Nursing Education
Chapter 5: Raising Awareness, Naming the Problem, and Creating a Vision for Civility
Chapter 6: Principled Leadership and the Power of Positive Role-Modeling and Mentoring
Chapter 7: Pathway for Fostering Organizational Civility: Institutionalizing System-wide Change
Chapter 8: Fostering Effective and Meaningful Communication
Chapter 9: The First Day of Class: Co-Creating a Positive Learning Environment
Chapter 10: Scholarly Teaching, Engaged Learning, and Finding Our Joy
Chapter 11: The Healing Power of Stress Management and Self-Care
Chapter 12: Seeking and Keeping Civility in Nursing Education
About the author
Cynthia Clark, Ph D, RN, ANEF, FAAN, is the founder of Civility Matters TM, Professor Emeritus at Boise State University, and an award-winning professor, scholar, and author. As a nurse/therapist, she specialized in adolescent mental health, substance abuse recovery, and suicide and violence prevention. Her groundbreaking work on fostering civility and healthy work environments has brought national and international attention to the controversial issues of incivility in academic and work environments around the globe.
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