Board on Telecommunications and Computer Applications & Commission on Engineering and Technical Systems 
Managing Microcomputers in Large Organizations [PDF ebook] 

The information age is taking its toll on traditional office management techniques. According to Infosystems, "If you’re cautious of ‚experts‘ who claim to have all the answers, then you’ll find comfort in the theme of ‚unleashed creativity‘ that recurs throughout the 20 essays presented in this book….Organizations will have to devise a strategy for understanding how [a microcomputer’s] performance can be monitored. Regardless of what may happen, this book provides managers with appropriate ammunition."