Autor: Chris Adlard

CHRIS ADLARD is a multi-award-winning customer champion. He previously worked at Finastra, the world“s leading financial technology provider, as global head of customer and strategic partner engagement. During his 20+ year career, Chris also has led strategic customer programmes for other technology brands such as IBM, CA and Synopsys. DANIEL BAUSOR has over 25 years“ experience as a strategic B2B and B2C customer champion, both in-house and as a consultant. In 2008, he founded a customer transformation consultancy and has advised global organisations on how to take a radical, creative approach towards customer-led growth.