An Education in Service Management – A guide to building a successful service management career and delivering organisational success IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how:Working in or with ITSM enables you to build a career that spans global industries, locations and sectors;ITSM roles vary from service desk analyst to chief technology officer or consultant; and As a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.
David Barrow
Education in Service Management [PDF ebook]
A guide to building a successful service management career and delivering organisational success
Education in Service Management [PDF ebook]
A guide to building a successful service management career and delivering organisational success
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Sprache Englisch ● Format PDF ● Seiten 265 ● ISBN 9781787784680 ● Verlag IT Governance Publishing ● Erscheinungsjahr 2023 ● herunterladbar 3 mal ● Währung EUR ● ID 9286818 ● Kopierschutz Adobe DRM
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