Frank van Outvorst & Ralph Donatz 
BiSL® – A Framework for Business Information Management – 2nd edition [PDF ebook] 

Note: This book is available in several languages: Dutch, English.
For trainers free additional material of this book is available. This can be found under the ‚Training Material‘ tab. Log in with your trainer account to access the material.
This book describes a process framework for business information management:
the Business Information Services Library (Bi SL®) – a public domain standard
that is consistent with the IT Infrastructure Library (ITIL) and Application Services Library (ASL).
Bi SL establishes a bridge between IT and business processes, and between business information administrators and information managers. The Bi SL process model provides an insight into all of the primary processes within their field of operations and into the relationship between the various processes. It offers a starting point for the improvement of these processes using best practices, amongst other things, and it provides uniform terminology.
This book explains Bi SL, a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explains how the framework Bi SL can help to improve business processes and the alignment of business and IT.
Additional Training material is available for free for APMG accredited trainers. If you want to have this sent to you, please send an e-mail to: [email protected]
Click here for an overview of the second of Bi SL, the ASL Bi SL Foundation’s Business Information Services Library.
https://www.youtube.com/watch?v=z ABBrno62uo