Autor: Jari Stenvall

This book provides a general overview of intelligence in health policy, health-care organizations and health services in the light of the current EU digital agenda, which aims to make health data and …

This book provides a framework for understanding the creation of public value in urban environments. The ability of cities to produce value is related to their capacity to generate meaningful resourc …

In this textbook readers will acquire knowledge of problem-solving and learning to enhance both efficiency and the experience of service users in rapidly changing service environments, that can creat …