Kundenorientierung von Transportdienstleistern [PDF ebook] 
Konzeption und Anwendung eines Messinstrumentes

In this work titled, It Can Be Done in Government: An Approach for Improving Efficiency in the Public Sector, 2nd Edition, we attempt to provide a roadmap describing a simple approach for improving p …

In recent years, Information Technology (IT) has been transforming business practice in many sectors resulting in efficiency gains and improved services for the client. The construction industry lags …

The hard part of problem solving using GIS analysis is the selection of the proper tools. The only practical guide for solving geo-spatial problems independent of specific GIS software and hardware, …

John R Commons is one of the most significnat figures in the development of American economics. One of the founders of the institutional school, Commons developed theories which continue to influnece …

Floricultural crops all over the world are challenged by a number of insect and mite pests. The pest scenario is changing, and with climate change the instances of new pest incidences have become a m …

This informative volume provides new insights with scientific evidence on the uses of medicinal plants in the treatment of certain diseases. It reviews various therapies with herbal phytoconstituents …

A practical guide to how we can positively adapt to a changing world, from the internationally bestselling authors of The 100-Year Life “The London Business School professors Andrew J. Scott and Lyn …

Miracle for Whom? offers a fresh and insightful perspective to the debate on rising income inequality in Chile, and on the broader question of how free trade affects the demand for workers in develop …

This is the first book to explore workforce slavery and liberation together within commercial hotel, restaurant and bar activities, the hospitality industry being particularly vulnerable to potential …

This edited volume first considers the economic background of the recent changes in HRM in the People“s Republic of China from 1978 to the present day, exploring the change from a command economy to …