How best can we understand why the application of information and communication technology in organizations succeeds or fails? Calling on technical, organisational, social, psychological and economic perspectives, this book provides a fresh and comprehensive framework for answering this question.
Consideration is given to how ICT is adopted, implemented and used within organizations. Throughout special features will help readers clarify their understanding. These features include:
– Case studies and vignettes that chart the opportunities and pitfalls created by ICT
– Useful chapter introductions
– An up to date glossary of concepts and abbreviations
Inhaltsverzeichnis
PART ONE
ICT and Organization
Process and Factors
Technology
Organizations
PART TWO
Adoption
From Exploration to Decision-Making
Implementation
Use
Individual, Group and Organization
Effects
Tasks, Processes and Structures
PART THREE
E-commerce and E-business
E-government
Some Concluding Remarks and Research Agenda
Über den Autor
Jan A.G.M. van Dijk (1952) is emeritus professor of communication science and sociology of the information society and still working at the University of Twente, the Netherlands.His main domains of research are the social aspects of the digital media, digital democracy and the digital divide. His best known English books are The Network Society (Four Editions, Sage Publications), Digital Democracy (2000, Sage Publications), The Deepening Divide (2005, Sage Publications), Digital Skills (2014, Palgrave Macmillan), Internet and Democracy (2018, Routledge) and The Digital Divide (2020, Polity Press). Since the year 2020 he is working on an overall work called Power & Technology, combining theories of social and natural power explaining the use of technology in human history. During his long career he was an advisory of many governments and departments as well as the European Commission.
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