Michael A. Crew & Paul R. Kleindorfer 
Postal and Delivery Services [PDF ebook] 
Delivering on Competition

Postal and Delivery Services: Delivering on Competition is an indispensable source of information and analysis on the current state of the postal and delivery sector. It offers current insight into strategy, regulation as well as the economics of this sector. Issues addressed include international postal policy, the universal service obligation, regulation, competition, entry, the role of scale and scope economies, the nature and role of cost and demand analysis in postal service, productivity, interaction of law and economics, human resources, transition and reform issues.