Inhaltsverzeichnis
Contents
Foreword by Lawrence T. Force, Ph D, LCSW-R
Preface
Acknowledgments
1. SOLUTION-FOCUSED CASE MANAGEMENT: DEFINITIONS AND MEANINGS
Shifting Into New Ideas
Conclusion
2. CHALLENGING OUR ASSUMPTIONS
Convergent Development of Seminal Concepts Inherent in Solution-Focused Practice
Solution-Focused Assumptions
Conclusion
3. SOLUTION-BUILDING IN CASE MANAGEMENT
Exercise: Differences Between Solution-Building and Problem-Solving Processes
The Problems With Problem Talk
Conversation as the Tool for Change
Learning to Listen
Steps to Developing a Useful Conversation: An Overview
The National Consensus Statement on Mental Health Recovery
Promoting Social Justice
4. SOLUTION FOCUS: ITS HISTORY AND PRACTICE
A Brief History of Solution-Focused Practice
How Clients and Case Managers Make Meaning Together: Wittgenstein and Language Games
What Happens After Clients and Case Managers Say “Hello”: Forming Solution-Focused Collaborative Partnerships
Listening to Clients
An Introduction to Solution-Focused Skills and Processes
Making a Difference
An Introduction to the Solution-Focused Intervention Tools
The Second Session and Beyond: E.A.R.S.
Exercise: Trying Out the Ideas
5. EXPANDING ON COLLABORATIVE PARTNERSHIPS AND GOAL FORMATION
Cocreating Useful Conversations With Clients
Remember the Solution-Focused Values When Working With Clients
Every Client Is a Customer for Something
Solution-Focused Assumptions
Coconstructing Useful Goals With Clients
6. SOLUTION-FOCUSED PLANNING AND ASSESSMENT
Solution-Focused Brief Practice Begins With the Details of Clients’ Stated Goals
Assessments as Interventions
Strengths-Based Assessments
Useful Solution-Building Planning Questions
7. WORKING WITH CLIENTS AND OTHER AGENCIES
Further Thoughts About Problem Talk
Forming Partnerships With Clients and Agencies
Client–Case Manager Collaboration
Engaging Other Agencies in Solution Building
8. KEEPING IT BRIEF: MONITORING PROGRESS, OUTCOMES, AND TRANSITIONS OUT OF SERVICE
Scaling Progress
Is the Relationship Working for the Client? Monitoring Progress Toward the Goal
Transitioning to a Different Level of Service
9. STANDARDS OF PRACTICE FOR CASE MANAGERS
Evidence-Based Practice Versus Practice-Based Evidence
A Review of What Works: An Important Reminder
Outcomes Management
Diversity, Social Justice, and Solution-Focused Brief Practice
Case Managers Need to Take Care of Themselves
Moral and Ethical Issues
10. A REVIEW OF THE MAIN SOLUTION-FOCUSED CONCEPTS
Social Constructionism
The Three Rules of Solution-Focused Practice
Not-Knowing Stance
Solution-Focused Assumptions
Goals
Customership
The Seven Solution-Building Tools
Second Session and Beyond
Final Words
Appendix A
Appendix B
Appendix C
References
Index