Life is full of moments when you don’t know how to act or howto handle yourself in front of other people. In these situations, etiquette is vital for keeping your sense of humor and yourself-esteem intact. But etiquette is not a behavior that you shouldjust turn on and off. This stuffy French word that translates intogetting along with others allows you to put people at ease, makethem feel good about a situation, and even improve your reputation.
Etiquette For Dummies approaches the subject from apractical point of view, throwing out the rulebook full of long, pointless lists. Instead, it sets up tough social situations andshows you how to navigate through them successfully, charmingeveryone with your politeness and social grace. Thisstraightforward, no-nonsense guide will let you discover the insand outs of:
* Basic behavior for family, friends, relationships, andbusiness
* Grooming, dressing, and staying healthy
* Coping with unexpected stuff like sneezing or feelingqueasy
* Maintaining a civilized relationship
* Making friends and keeping them
* Building positive relationships at work
* Communicating effectively
This book shows you how to take on these situations and makethem pleasant. It also gives you great advice for tippingappropriately in all types of services and setting stellar examplesfor your kids. Full of useful advice and written in a laid-back, friendly style, Etiquette For Dummies has all the tools youneed to face any social situation with politeness and courtesy.
Inhaltsverzeichnis
Introduction 1
Part I: Starting Down the Road to Better Etiquette 7
Chapter 1: Examining Etiquette Basics 9
Chapter 2: Becoming a Model of Good Manners 23
Chapter 3: Presenting Yourself Positively: Dress, Grooming, and More 35
Part II: Fostering Well-Mannered Relationships 49
Chapter 4: Focusing on Courtesy with Your Family 51
Chapter 5: Appreciating the Art of Friendships and Relationships 67
Chapter 6: Showing Civility in the Working World 83
Part III: Converse with Care: Saying Everything Right 91
Chapter 7: Engaging in Polite Conversation 93
Chapter 8: Catching Up on Correspondence 105
Chapter 9: Today’s Telephone Etiquette 121
Chapter 10: Using New Rules for New Technology 133
Chapter 11: Communicating in the Business World 145
Part IV: That’s Entertainment! Meals, Parties, and Gifts 165
Chapter 12: Eating Meals with Elegance 167
Chapter 13: Drinking In the Wonders of Wine 191
Chapter 14: Hosting a Memorable Event 203
Chapter 15: Being a Gracious Guest 227
Chapter 16: Giving and Receiving Gifts with Class 239
Part V: Making the Most of Special Situations 255
Chapter 17: Marking Life’s Major Events 257
Chapter 18: I Do! Celebrating Engagements and Weddings 273
Chapter 19: On the Go: Travel Manners for Land, Sea, and Air 303
Chapter 20: Being Sensitive about Disabilities and Illnesses 321
Part VI: The Part of Tens 335
Chapter 21: Ten Etiquette Tips for Children and Teens 337
Chapter 22: Ten (Or So) Tips for Tipping Appropriately 343
Index 347
Über den Autor
Sue Fox is the author of Business Etiquette For Dummies and a Professional Member of the International Association of Protocol Consultants.