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IT Service Management – Global Best Practices, Volume 1 [PDF ebook] 

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A very practical publication that contains the knowledge of a large number of experts from all over the world. Being independent from specific frameworks, and selected by a large board of experts, the contributions offer the best practical guidance on the daily issues of the IT manager.

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Language English ● Format PDF ● Pages 662 ● ISBN 9789087531980 ● Publisher van Haren Publishing ● Published 2008 ● Downloadable 6 times ● Currency EUR ● ID 2689162 ● Copy protection Adobe DRM
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