Ellis Ott taught generations of quality practitioners to be explorers of the truth through the collection and graphical portrayal of data. From a simple plea to ‘plot the data’ to devising a graphical analytical tool called the analysis of means (ANOM), Ott demonstrated that process knowledge is to be gained by seeking the information contained within the data.In this newest version of Ott’s classic text, the authors have strived to continue down the path that he created for others to follow. Additions to this revised edition include: the use of dot plots as an alternative to histograms; digidot plots; adding events to charts; emphasis on the role that acceptance control charts play in controlling risks and the computation of average run length (ARL); a new chapter devoted to process capability, process performance, and process improvement, including the use of confidence intervals for process capability metrics; narrow-limit gauging as another means of assessing the capability of a process; Six Sigma methodology; design resolution; scatter plot matrices as applied to datasets of higher dimensions; and a new chapter on measurement studies.
About the author
Dean V. Neubauer is employed at Corning Incorporated where he holds the appointed position of senior engineering associate—statistical engineering, and holds multiple U.S. patents and trade secrets. He is also an adjunct professor at the Center for Quality and Applied Statistics in the College of Engineering at Rochester Institute of Technology. Mr. Neubauer received a BS degree in statistics from Iowa State University and an MS degree in applied and mathematical statistics from Rochester Institute of Technology. He has actively participated on ISO and ASTM standards committees. He is a fellow and a charter statistician of the Royal Statistical Society, and a member of the American Statistical Association. He is a fellow and certified quality engineer of the American Society for Quality, as well as the past chair of the Chemical and Process Industries Division. He is also a book reviewer for Technometrics.
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