Author: Eric Lesser

Dr. Carl Hoffmann is head of Human Capital Management and Performance LLC, a consulting firm focused on improving the management of human capital through the use of reporting and analytics. He recently retired from IBM Global Business Services. Eric Lesser is an associate partner with IBM’s Institute for Business Value, where he leads IBM Global Business Services’ research and thought leadership. Lesser speaks frequently on a range of human capital topics and recently edited (with Laurence Prusak) Creating Value with Knowledge: Insights from the IBM Institute for Business Value (Oxford University Press). Tim Ringo is a Partner in London-based Maxxim Consulting. Previously, he was Vice President and Global Leader of IBM’s Human Capital Management consulting practice.