Autor: Aileen Zaballero

William J. Rothwell, Ph.D., SPHR, professor of Workforce Education and Development, Department of Learning and Performance Systems, Pennsylvania State University and president of Rothwelland Associates, Inc. He is the author, coauthor, or editor of over60 books and hundreds of articles and book chapters on humanresource management, training, and development. Jed Lindholm, Ph.D., SPHR, GRP is president of Human Resource Performance Possibilities (HRP2) and consults in the areasof performance management, total rewards, HR analytics, andworkplace learning. He is a teaching associate at Worcester Polytechnic University in Worcester, Massachusetts. Karen K. Yarrish, Ph.D., SPHR is an associate professorand chair of the Business, Management, and Technology Division at Keystone College. She consults in the area of performancemanagement and HR management. She has authored journal articlespertaining to the areas of performance management, leadership, andemotional intelligence. Aileen G. Zaballero, CPLP, is a dual title Ph.D.candidate in workforce education and development and comparativeinternational education, with an emphasis on organizationdevelopment at Pennsylvania State University. She is a Certified Professional in Learning and Performance through ASTD.