Autor: Carol Stephenson

THE RICHARD IVEY SCHOOL OF BUSINESS is widely acknowledged as Canada»s top business school, and it»s consistently ranked as a leading international business school by the Financial Times, Bloomberg Businessweek, and the Wall Street Journal. Affiliated with the University of Western Ontario, where its main campus is located, Ivey also has executive teaching facilities in London, Toronto, and Hong Kong. Renowned for its case study method, Ivey is the second-largest producer of business cases in the world (after Harvard Business School) and the world»s leading producer of Asian case studies. CAROL STEPHENSON, O.C., is Dean of the Richard Ivey School of Business at the University of Western Ontario and holds the Lawrence G. Tapp Chair in Leadership. She is a former CEO with more than 30 years» experience in the private sector. Since joining Ivey as Dean in 2003, she has led the drive to re-shape business education for the 21st century. DR. MARY CROSSAN is a Professor of Strategic Management and the Taylor/Mingay Chair in Business Policy at the Richard Ivey School of Business at the University of Western Ontario. Her research on leadership, organizational learning, and improvisation is published in the top management journals including the Academy of Management Review, Strategic Management Journal, and Organization Science. DR. JEFFREY GANDZ is Managing Director, Program Design-Executive Development and a Professor in the General Management area at the Richard Ivey School of Business at the University of Western Ontario. He designs and delivers executive programs for corporations and public sector organizations. DR. GERARD SEIJTS is an Associate Professor of Organizational Behaviour and the Ivey Alumni Association/Toronto Faculty Fellow in Business Leadership at the Richard Ivey School of Business at the University of Western Ontario. He also heads the Leading Cross-Enterprise Research Centre.