Mark Graban & Joseph E. Swartz 
Executive Guide to Healthcare Kaizen [EPUB ebook] 
Leadership for a Continuously Learning and Improving Organization

Hospitals and health systems are facing many challenges, including shrinking reimbursements and the need to improve patient safety and quality. A growing number of healthcare organizations are turning to the Lean management system as an alternative to traditional cost cutting and layoffs. "Kaizen, " which is translated from Japanese as "good change"