World’s Best Bank is a strategic guide to leveraging digitalization and creating better experiences for your customers.
This book tells how DBS Bank transformed from a traditional bank to the world’s best bank by making banking invisible with technology. In this inspirational journey, you will discover hard-won insights, proven practices, provocative questions and relevant anecdotes you can apply on your digitization journey.
World’s Best Bank describes how, under the ...
Tabla de materias
Contents
Introduction 13
Author’s Profile 17
Chapter 1 The Battle Cry from the Beach 19
Chapter 2 Three Waves Introduction 25
Chapter 3 The Asia Wave...
Sobre el autor
Robin Speculand
Strategy & Digital Implementation Specialist
Robin Speculand passionately lives and breathes strategy implementation. He continually creates ne...