Simone Borsci & Stefano Federici 
Computer Systems Experiences of Users with and Without Disabilities [PDF ebook] 
An Evaluation Guide for Professionals

This book provides to manufacturers, designers and evaluation professionals the necessary tools for balancing design and the assessment phases during the product lifecycle. It proposes an integrated model of interaction evaluation for a holistic analysis of the user experience by both discussing in details the interaction testing methods, and promoting the involvement of disabled users in human computer interaction evaluation.