Autor: Timothy Yoap

Loon Ching Tang, Industrial & Systems Engineering Department, National University of Singapore, 1. Engineering Drive 2, Singapore 117576 Loon Ching Tang is currently Associate Professor at the Industrial & Systems Engineering Department, National University of Singapore. He has been lecturing at the University since 1992 and his research interests include design for Six Sigma, reliability testing and prediction for electronic products, and statistical methods for quality improvement. He is also Manager of the Graduate Programme, Leader of the Quality Engineering Research Group and Deputy Head of Research in the department. Alongside his work at the university, Professor Tang has consulted for companies such as Philips (DAP), Hewlett-Packard, and the Ministry of Defence. He has written over 50 journal articles, book chapters and edited and written for the publication Operational Research Applications in Singapore (Operational Research Society of Singapore). Thong Nee Goh, Industrial & Systems Engineering Department, National University of Singapore, 1. Engineering Drive 2, Singapore 117576 Thong Nee Goh is currently Professor at the Industrial & Systems Engineering Department, National University of Singapore. His research interests include statistical techniques for high yield processes, experimental strategies for yield improvement of complex processes and application of Six Sigma methodologies. He also on the Editorial Board of a number of quality and reliability engineering journals, including Quality Reliability Engineering International (Wiley), and he authored the second most downloaded article in 2004: «A Strategic Assessment of Six Sigma». Hong See Yam, Six Sigma Director (Asia Pacific), Seagate Technology International Timothy Yaop, Six Sigma Master Black Belt, Seagate Technology International