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Eva Haas-Betzwieser & Cornelia Vonhof
Praxishandbuch Prozessmanagement in Bibliotheken und Informations- einrichtungen [PDF ebook]

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Cover of Eva Haas-Betzwieser & Cornelia Vonhof: Praxishandbuch Prozessmanagement in Bibliotheken und Informations- einrichtungen (PDF)

Dienstleistungen von Bibliotheken und Informationseinrichtungen entstehen in Prozessen. Insofern gehen jede Bibliothek und die dort Beschäftigten tagtäglich mit Prozessen um. Dennoch ist die bewusste Analyse, Gestaltung und Steuerung von Prozessen für viele Mitarbeitende in Bibliotheken Neuland. Das Buch ist eine fundierte, praktische Handreichung, die grundlegendes Handwerkszeug für die Prozessarbeit vermittelt. Checklisten, Vorlagen, Tipps und Fallbeispiele unterstützen Bibliotheken aller Sparten bei der praktischen Anwendung. Übungen und Impulsfragen regen zur Reflexion über die Zielsetzung und den Umgang mit den Ergebnissen der Prozessarbeit an.

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Language German ● Format PDF ● Pages 307 ● ISBN 9783110499599 ● Editor Cornelius Bauknecht ● Publisher De Gruyter ● Published 2018 ● Downloadable 3 times ● Currency EUR ● ID 6966022 ● Copy protection Adobe DRM

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