The must-read summary of Gregg Lederman’s book: ‘Engaged! Outbehave Your Competition to Create Customers for Life’.
This complete summary of the ideas from Gregg Lederman’s book ‘Engaged!’ explains that customers love doing business with companies which have a highly motivated workforce that is enthusiastically dedicated to delivering a great experience. In his book, the author provides three things that must be done in order to reach that goal and how you can achieve them to give your customers the best experience possible and keep them coming back again and again.
Added-value of this summary:
• Save time
• Understand key concepts
• Expand your knowledge
To learn more, read ‘Engaged!’ and find out why you should boost the motivation of your workforce to attract more loyal customers.
This complete summary of the ideas from Gregg Lederman’s book ‘Engaged!’ explains that customers love doing business with companies which have a highly motivated workforce that is enthusiastically dedicated to delivering a great experience. In his book, the author provides three things that must be done in order to reach that goal and how you can achieve them to give your customers the best experience possible and keep them coming back again and again.
Added-value of this summary:
• Save time
• Understand key concepts
• Expand your knowledge
To learn more, read ‘Engaged!’ and find out why you should boost the motivation of your workforce to attract more loyal customers.
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Langue Anglais ● Format EPUB ● Pages 40 ● ISBN 9782511024072 ● Taille du fichier 2.1 MB ● Maison d’édition Business Book Summaries ● Pays BE ● Publié 2014 ● Téléchargeable 24 mois ● Devise EUR ● ID 5228342 ● Protection contre la copie DRM sociale
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