Practical business guides that pull no punches
Dave Anderson’s TKO series presents no-nonsense,
down-in-the-trenches management strategies that work in the real
world of business. Each of the three informative books in this
series offers easy-to-follow, step-by-step guidance on developing
the specific skills great managers needs
These quick and to-the-point guides feature detailed techniques and
effective strategies presented in user-friendly chapters that are
packed with checklists, examples, and practical resources. In each
book, readers will find real-world advice in a fast and powerful
format that includes:
* Words of Wisdom or ‘Right Hook Rules’-bite-sized memorable
quotes
* Case Studies or ‘Opening Bell’ Stories-real-life business
lessons
* Effective Strategies or ‘Left Hook Laws’-all-meat, no-fat
business strategies
* Incisive or ‘Standard Eight Count’ Questions-insightful inquiries
that prompt the reader to action
Quick or ‘Knockout’ Summaries-bullet points that sum-up each
chapter and offer easy reference
Dave Anderson (Agoura Hills, CA) has led some of the nation’s most
successful car dealerships and is President of Dave Anderson’s
Learn to Lead and Learn To Lead.com, a Web site that provides free
training resources to thousands of people in more than 40
countries. He is also the author of the Wiley books If You Don’t
Make Waves You’ll Drown (0-471-72503-X), Up Your Business!
(0-471-44546-0), and How to Deal with Difficult Customers
(0-470-04547-7).
Table des matières
Acknowledgements ix
About the Author xi
Introduction xiii
Round One: Understand the Cost of Hiring Recklessly 1
Round Two: Become a Proactive Recruiter 11
Round Three: Create a Potent Interview Structure 27
Round Four: Ask Tough Interview Questions 41
Round Five: Effectively Check References 53
Round Six: How to Use Predictive Testing Hiring Profiles 61
Round Seven: Round Eight: How to Get New Hires Off to a Great Start 71
Round Eight:How to Retain Eagles Once You Find Them 83
Round Nine: Differentiate Your Employees for Development and Retention 97
Round Ten: Knockout Summary for Follow-Through 109
Bibliography 119
Index 121
A propos de l’auteur
Dave Anderson has led some of the nation’s most successful car dealerships and is President of Dave Anderson’s Learn to Lead and Learn To Lead.com, a Web site that provides free training resources to thousands of people in more than forty countries. He is also the author of If You Don’t Make Waves, You’ll Drown; Up Your Business!; and How to Deal with Difficult Customers, all from Wiley.
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