Production and Operations Management (POM) is about the transformation of production and operational inputs into outputs that, when distributed, meet the needs of customers. Production is a scientific process which involves transformation of raw material (input) into desired product or service (output) by adding economic value. Successful organizations have well defined and efficient line function and support function. Production comes under the category of line function which directly affects customer experience and there by future of organization itself. Operations Management deals with the design and management of products, processes, services and supply chains. It considers the acquisition, development, and utilization of resources that firms need to deliver the goods and services their clients want. This book provides a detailed insight into the intricacies associated with the design, planning, control, and improvement of manufacturing and service operations. The book is designed for students and managers alike.
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