Auteur: Effie Lai-Chong Law

‘Maturing Usability’ provides an understanding of how current research and practice has contributed towards improving quality issues in software, interaction and value. Divided into three parts, ‘Qua …

This book constitutes the refereed proceedings of the Third International Workshop on Chatbot Research and Design, CONVERSATIONS 2019, held in Amsterdam, The Netherlands, in November 2019. The 18 rev …