Person-Centred Teams provides much-needed guidance on person-centred working following the roll out of personalisation and personal budgets across health and social care.
In order to deliver personalisation you need to work with staff in person-centred ways. Straightforward and easy-to-read, this practical guide describes how to do this by developing a person-centred team using person-centred practices. The authors outline their model for developing a team, and how information is recorded in a person-centred team plan. They explain:
Purpose – how to clarify a team’s purpose
People – what managers need to know about each team member, and how one-page profiles can help
Performance – how to clarify service users’ expectations of a team’s services, and assess whether or not these are being met
Process – how person-centred practices can aid teamwork and help your team deliver
Progress – how to continuously improve teamwork and performance
Each section features clear illustrations and examples from teams to enable you to develop a person-centred team plan and work together in person-centred ways.
This guide is essential reading for service providers, managers, practitioners and students in the health and social care fields, as well as person-centred planning coordinators and user-led organisations.
Table des matières
Introduction. 1. Profiles and Plans. 2. Purpose. 3. People. 4. Performance. 5. Process. 6. Progress. Conclusion. Appendix 1. Person-Centred Team Self-Assessment. Appendix 2. Summary of Person-Centred Practices Used in This Book.
A propos de l’auteur
Mary Beth Lepkowsky has been building internal capacity of emerging leaders, front-line supervisors, middle managers and organization executives for more than 30 years. As Founder and Principal Consultant of Pathways Facilitation Services, Mary Beth provides leadership training, facilitation, continuous improvement and strategic planning support for non-profit and public sector organizations. She is also Assistant Director of Training and Organizational Development of Tri-Counties Regional Centre, a California non-profit that provides person and family centred supports and services for individuals with intellectual and developmental disabilities. She is a certified trainer of the international Learning Community for Person Centred Practices and a Certified Professional Coach. Mary Beth lives with her husband and two sons in Solvang, California.
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